https://www.support.civilcommunicator.com/home daily 1.0 2022-05-31 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358804053-8UTTUT89VI37FLMWNUF7/Chat.png Home - Communication https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359116913-AP25VTEF2SRRK2I1R8YP/Emergency.png Home - Emergency https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358925899-WJT7ZOENW9EN91B2XKKK/Library.png Home - Library https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359187231-ESOPN2KDJI5EBVX5GS5G/Calendar.png Home - Calendar https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359280989-AIZ2CSJ8Z7JX549M1YLE/Contacts.png Home - Contacts https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358884757-HTANRGFRLRVGN7IC0SPR/open-book.png Home - My Journal https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359228564-ELHKS8FB8HY0E2A9Y4CA/Expenses.png Home - Expenses https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358835307-0QTXOO66TQV8ENEIDQ55/pie-chart.png Home - Analytics https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359310333-LPZNIMW2391PHGHQI7HG/document.png Home - Transcripts https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358848654-UAAXI4KOD050M7DDW20W/Professional.png Home - My Professionals https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616359527911-XNHPZOBFF9T05QBARWLR/Coaching.png Home - Coaching https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616568365294-F0OVIB09CKDCSJGJUZTN/My-Info.png Home - My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616358816099-M901TVQE5X64LMLKTBVP/Additions.png Home - Additions https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616718281848-GAKF6MM2T5LOOO162A2Q/padlock.png Home - Unlock Reports Unlock a Review Action Report https://www.support.civilcommunicator.com/guidelines daily 0.75 2024-11-22 https://www.support.civilcommunicator.com/additional-credits daily 0.75 2021-03-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616647886629-JKOH3B347MVDPLPZSYEH/Additions+-+1.png Additional Credits https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616704502118-9JLVIZCONGKHAW2XBKRA/Additions+-+Select+Credits.png Additional Credits https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616704161160-WRRNA6Z7553MO3BLPTOH/Additions+-+Credits+Selected.png Additional Credits https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616704160605-HCBEOHYXAWFLEFG2264U/Additions+-+Cart+-+Checkout.png Additional Credits https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616704161502-YW4UJ49TVYREAIZSIF1W/Additions+-+Charge.png Additional Credits https://www.support.civilcommunicator.com/emergency daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1f7951c4-4c06-4019-9c47-159a9332e782/Communication+-+Emergency.jpg Emergency - Emergency Communication Emergency Communication is available 24/7 and is immediately forwarded to the other party. If text messaging is enabled, both a full-content email and text will be forwarded. Emergency Communication requires the authorization of both parties. The Emergency Communication is enabled by default. Enable/Disable Emergency Communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/619a4124-1d72-4bc5-8912-aa7104bedcf9/Communication+-+Emergency+Communication.jpg Emergency - Message Write your message and select submit. https://www.support.civilcommunicator.com/new-communication daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/003b8f32-e99d-4d5e-bfc1-0cc0e1abd1bb/Communication+Pre-Writtens.jpg New Communication - Pre-Written Select pre-written to choose a pre-written message. Pre-written messages go through immediately and do not consume credits. Pre-written messages are not dependent on an existing conversation, which is why the list is much shorter than the pre-written response list. Pre-written messages will populate the relevant category/sub-category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/54e71189-5437-475c-b931-29cb55b83615/New+Communication+-+Shared+Library+File.jpg New Communication - Attach a File Attach a Shared Library File(s) from the files in your shared library. The file would need to have been uploaded to the library before the message was written. Only active files in the library will be shown on the list. If you have composed your message, save it as a draft by selecting the draft checkbox and submitting it. Then, go to the library to upload the file. Tools > Library > Upload file https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/dc0d4ac4-fcec-42ea-b575-c86b4313e280/New+Communication+-+Compose.jpg New Communication - Compose Select compose to write a message in your own words. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/0d758c93-d97b-4242-8b01-52b22c6d0de8/New+Communication+-+Character+Counter.jpg New Communication - Character Counter Communications are limited to 1000 characters. As you write your communication, the character counter will track the number of characters. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/3e8373ea-cbea-4145-a714-e87feeecc4e5/New+Communication+-+Category.jpg New Communication - Category The category selection defines the relevant sub-category selections. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/fc8ef684-1cbe-4756-8a53-96be0345bcfb/New+Communication+-+Coaching.jpg New Communication - Coaching Select Coaching for assistance with your communication. If the communication does not comply with the Guidelines, it will be returned to you as a draft with comments and typically a proposed communication. Upon receiving the draft, you have the choice to accept it, make edits to it, or modify your original communication. Coaching consumes 2 additional credits. Note: If the communication is accepted on the first try, then the credits are immediately returned. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/b9b6a9a0-a502-45ce-a70d-9193db3dc890/New+Communication+-+Submit.jpg New Communication - Submit Select submit to send your communication for review or to save as a draft. The submit button needs to be selected in order to save your selection(s) or drafted communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/c888c47d-5bf8-4aa8-8f3f-eeec55ce5181/New+Communication+-+Time-Sensitive.jpg New Communication - Time Sensitive Select Time-Sensitive for priority handling. The communication will be advanced to the top of the review queue. The other party will not see if a message was marked as time-sensitive. Time-sensitive consumes 1 additional credit. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/2a69c954-0e4e-41aa-9c74-0501cc661c99/New+Communication+-+Submitted.jpg New Communication - Message Write your message in the submitted field. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/167f1c8c-e1c0-48b3-a361-a6d84067d037/New+Communication+-+Sub-Category.jpg New Communication - Sub-Category The sub-category is the topic for the conversation. A sub-category is not mandatory, although it helps to keep the conversations organized. If a sub-category is not selected, the category will also be the sub-category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/0d197af8-1577-4bfd-b381-9cce57e03e97/New+Communication+-+Confidential.jpg New Communication - Confidential Select Confidential if this is a sensitive communication that should not be transmitted by email. The other party will receive a secure email notification to log in and view the communication, even if the other party’s preference is to receive full-content notifications. The only way to view a confidential communication is to log in to the platform. If you need confirmation that an important communication was received, you can monitor the other party’s last login. This feature allows you to track when they last accessed their account. Last Login My Profile > My Info > Account https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/c9a0605f-22ea-4e7d-8acf-1a75d97c51c6/New+Communication+-+Website+Link.jpg New Communication - Website Link Include a Website Link (URL—webpage address). Website links can be quite lengthy and consume several characters. This field will compile the website address into a single word, “Link.” The disadvantage is that the link does not transmit via an email notification. The email notification indicates that a link was attached to the communication and to log in to view the link. A website link can be included in this field or in the body of the message. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/820070bc-052b-497b-867d-f9edfe405e6b/Communication+-+New+Communication.jpg New Communication - New Communication Select New Communication when you are not replying to a communication, and you would like to select the topic. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/37c1e279-67aa-4ad8-ab65-0817cead4346/New+Communication+-+Draft.jpg New Communication - Draft Select draft and submit to save the communication to edit or send at a later time. The other party will not be aware of a draft. 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https://www.support.civilcommunicator.com/monitored-callvideo daily 0.75 2021-03-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616706928488-SQM01QP20CJCMDXKO2AV/Additional+-+Menu+-+Calls-Video.png Monitored Call-Video https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616705060736-1417D4BHHGM610XIBISQ/Additions+-+Call-Video.png Monitored Call-Video https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616705060656-X46C5J7ZTDP4EXI5E2US/Additions+-+Call-Video+2.png Monitored Call-Video https://www.support.civilcommunicator.com/review-action-report daily 0.75 2024-05-28 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/8a62fab5-4916-41cc-a34f-47c8d37ac1fd/Communication+-+Review+Action.jpg Review Action Report - Review Action Each reviewed communication includes a review action (Accepted, Revised, or Rejected). Select the underlined review action to see the Review Action Report. If it is your communication, you will be able to see the full unlocked report. If it is the other party’s review, you will be able to see the review codes, showing why it was either revised or rejected. The full report can be unlocked with credits. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/ca11b80f-f1af-47ce-aaf4-172c855c682d/Review+Action+Report+-+Unlock.jpg Review Action Report - Unlock a Report Select the other party’s review action (Revise or Rejected), and check “Unlock Report.” https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/08baf403-965f-4cc1-87b8-47b243ca233b/Review+Action+Report+-+Unlocked+Icon.jpg Review Action Report - Report Unlocked If you have unlocked a report, there will be a ticket icon next to an “Unlocked” link. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/779845f5-6118-4f71-afc9-88dc48d12e9a/Review+Action+Report+-+2.jpg Review Action Report - Review Action Report Unlocking a review action report will show you the submitted review action, review code, and review comments. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/fe52fc9e-aa1c-4869-bf1a-23392cbb87e4/Review+Action+Report+-+Unlock+-+No+Credits.jpg Review Action Report - Unlock a Report Unlocking a report requires 3 credits. If there is not enough credits, there will be a message about not enough credits. https://www.support.civilcommunicator.com/email-integration daily 0.75 2024-05-28 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/fef45bcb-3272-4886-a6c2-48abc242625c/Review+Action+Draft+Email+Notification.jpg Email Integration - Returned Draft This is an example of an email notification for a communication returned as a draft. This is a no-reply email notification. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/4b53e2df-cda6-4191-9e1e-ecdbac55e646/New+Communication+Email+Notification.jpg Email Integration - New Communication Here is an example of a new communication email notification. You can reply to a new communication email notification. The system recognizes the pre-written response list. As long as you only use one, the system will pick it up and send it as a pre-written response, not consuming a credit. The pre-written response option is only available during review hours. The category/sub-category from the previous communication will be automatically populated. The Re: Comm ID from the previous communication will be automatically populated. Only the response portion of the email will be forwarded. For example, a signature block will not be forwarded. If an email reply is over the 1000-character limit, it will be split into multiple communications to comply with the limit. The email address you reply from must be the one registered with CC, which is your email login address. Email integration does not support file attachments. Files can only be uploaded through the Shared Library. A new communication can be sent to the reply email address as long as the subject line includes one of the recognized sub-categories. Reply Email: Response@cc-messaging.com https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/de3eae41-d5d9-4b8f-87f8-c7978b4cce45/Confidential+Email+Notification.jpg Email Integration - Confidential This is an example of a confidential email notification. The only way to view the message is to log in. This is a no-reply email notification. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1b8fa533-225b-4709-8b34-26e5e709fd31/Review+Action+Report+Email+Notification.jpg Email Integration - Review Action Report This is an example of a Review Action Report email notification after a communication is reviewed. This is a no-reply email notification. https://www.support.civilcommunicator.com/emergency-communication daily 0.75 2021-03-28 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616950471053-7427H37W4DVDH0200VPK/My+Info+-+1.png Emergency Communication https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949831963-W0SRJMRX89C1Q6JFECPE/My+Info+-+Full.png Emergency Communication https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949832182-5DDR78LJPFQ2PRY2XF0I/My+Info+-+Options.png Emergency Communication https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949851967-CH355D4XFEDSN5R3A8FM/My+Info+-+Emergency+Frm.png Emergency Communication https://www.support.civilcommunicator.com/my-info daily 0.75 2021-04-04 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949075132-1PUU6TQJFBRLJOO17HWW/My+Info+-+1.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949075383-OHEC5MU0VV9ILIO5516Q/My+Info+-+Full.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616955109590-4R1FM2KVUDINM8YLGCSB/My+Contact+Info.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616955091669-H5HFHU5BXQLLC19ACG1Q/My+Info+-+My+Account+Details.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616949716386-JR1ZWNK5H1071KEA43RU/My+Info+-+Options.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617550067900-NBZTM0S1AATSX42Y0C69/Other+Party+-+Not+Paired.png My Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617550067815-MUA3SNKY3YVL5PRJU3PP/Other+Party+-+Not+Paired+Form.png My Info https://www.support.civilcommunicator.com/my-contact-info daily 0.75 2021-03-28 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616951101607-G50R30S51MXCMPU2K451/My+Info+-+1.png My Contact Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616951101884-TQAWIV2ZZY5BB7RW9U0G/My+Info+-+Full.png My Contact Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616954143462-RURI2X3IXZVW8HDW4UPG/My+Contact+Info.png My Contact Info https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1616954143139-B40Y7445QEVNYZ7M8Y5T/My+Contact+Info+-+Edit.png My Contact Info https://www.support.civilcommunicator.com/hours daily 0.75 2022-04-25 https://www.support.civilcommunicator.com/edit-draft daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/6d30ee0f-83d8-4b84-9639-9385b38077e7/Edit+Draft.jpg Edit Draft - Edit Draft Saved as a draft but not submitted. Returned as a draft by a reviewer or coach. Select Edit Draft for a saved or returned draft. Returned as a draft: A draft may be returned by a reviewer or coach with or without a proposed response. If a draft is returned with a proposed response, it includes three options: Agree to Proposed Edit Proposed Edit Submitted https://www.support.civilcommunicator.com/-subscription daily 0.75 2021-04-05 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763035-VYOUD9H0ZDFI9XN44YYT/Subscription+-+Plans+and+Pricing.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552764486-SJDEPMWJQ3TMU8IIGQOO/Subscription+-+Sign+Up.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552904268-LWNJAO1L3JPYCBPTZT2O/Subscription+-+Create+a+Login+Form.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617553021231-68FK617GL7HJK9WJ8UWE/Subscription+-+Login.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763075-700TZ0X9HTG5IY3W3I9E/Subscription+-+Registration+Form+1.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763460-NUF0F36A3HTLCLBHTNTP/Subscription+-+Registration+Form+2.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763483-F29OFZAG0XXEDX7PC5VW/Subscription+-+Registration+Form+3.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763948-N98E3HM5NWT34JUC9B39/Subscription+-+Registration+Form+5.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617552763966-GI6SFKJHYJ7GLHYD8HY3/Subscription+-+Registration+Form+6.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617597213118-7VETH9LRV9MN46DN0HFJ/Subscription+-+Already+Paid.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617554615649-I2NBYJ01KTZRBS3BKBXL/Subscription+-+Sign+Up.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617554276395-W62SM6HGOP3A1W7IT1IN/Subscription+-+Create+a+Login+Form.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617554276545-745EACDJUA8OXPEQFSHX/Subscription+-+Login.png + Subscription https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1617554302847-5LAJ705KYYPTKV5QP9RU/Subscription+-+Registration+Form+1.png + Subscription https://www.support.civilcommunicator.com/new-page-1 daily 0.75 2024-05-27 https://www.support.civilcommunicator.com/new-page-2 daily 0.75 2021-06-08 https://www.support.civilcommunicator.com/new-page-3 daily 0.75 2021-06-08 https://www.support.civilcommunicator.com/new-page-4 daily 0.75 2021-06-08 https://www.support.civilcommunicator.com/new-page-5 daily 0.75 2021-06-08 https://www.support.civilcommunicator.com/new-page-39 daily 0.75 2021-06-08 https://www.support.civilcommunicator.com/reply daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/244aa97f-9942-4b55-a575-a833ec9ffa11/Pre-Written+Reply+-+Comm+ID.jpg Reply - Re: Comm ID When replying with a pre-written response, it will reference the Comm ID of the selected communication. If you do not wish to reference the selected communication, select “No.” https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/f4e6121a-f5e3-4461-9e2d-7e865b216e2d/Reply+-+Selected+Communication.jpg Reply - Selected Communication This is the communication you are responding to. The Comm ID from the selected communication will be referenced in your communication unless you change the option to “No.” https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/78e01d5e-956a-4abd-ac7a-eaaf25b95d0c/Reply+-+Submit.jpg Reply - Submit Select submit to send or save your communication as a draft. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/a3d8019c-6fd6-41f7-bcdb-18fe945d58d4/Reply+-+Submitted.jpg Reply - Message Enter your message in the submitted field. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/4c9cce67-3698-4938-a5ef-b1a782a01f85/Reply+-+Draft.jpg Reply - Draft Select Draft to save the communication to edit or send at a later time. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/5859b880-d842-4122-a848-0505d5747e9e/Pre-Written+Reply+-+Options.jpg Reply - Pre-Written Responses There is a list of 20+ pre-written responses to choose from. Pre-written responses are forwarded immediately and do not consume credits. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/89cf166d-4387-4a95-860d-3ee46d5f209c/Reply+-+Time-Sensitive.jpg Reply - Time-Sensitive Select Time-Sensitive for priority handling. Your communication will be advanced to the top of the review queue. 1 additional credit https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/7c46ba79-04e0-4b27-8333-1561ffdb16dd/Reply+-+Pre-Written.jpg Reply - Pre-Written Select compose to write your own response or use a pre-written response. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/70fbe1e4-920c-471f-8bfd-a445352cba42/Reply+-+Coaching.jpg Reply - Coaching Select Coaching for a communication coach to help you with your communication. If the communication does not comply with the Guidelines, it will be returned to you as a draft with comments and a suggested communication. 2 additional credits https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/c8caaeca-6002-4597-961d-37fc061178c2/Reply+-+Compose.jpg Reply - Compose Select compose if you wish to write a communication in your own words. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/4bf1b2d9-fce4-4c3f-8d86-2287ee28e8e7/Reply+-+Confidential.jpg Reply - Confidential Select Confidential if this is a sensitive communication that should not be transmitted by email. The other party will receive a secure email notification. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1b3637ac-bc8f-42a4-98de-6b73ce1b4663/Communication+-+Reply.jpg Reply - Reply Reply to a selected communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/c93d7f25-fda2-4d08-aa94-b853fd9b4589/Reply+-+Website+Link.jpg Reply - Website Link Website Link (URL - webpage address). https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/2400e978-8ec9-4202-b6a2-853d62e4214d/Reply+-+Shared+Library+File.jpg Reply - Attach a File Attached Shared Library File(s). https://www.support.civilcommunicator.com/navigation daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/aeb648ac-7a83-4a9e-a30c-ae360ac7cf4e/Communication+-+Sub-Category.jpg Navigation - Sub-Category Select the sub-category to view all communications with the same sub-category. This will display a conversation thread by sub-category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/3d330bad-c694-4453-ad3f-8b9c0255ad1b/Communication+-+Comm+ID.jpg Navigation - Comm ID Every communication has an ID, and that is how you refer to or search for a communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/b5e646b7-21ba-400c-a51d-8249589a8cff/Communication+-+Keyword+Search.jpg Navigation - Keyword Search Search across all communication by a specific word(s). https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/7b2c1783-89e5-4aef-8dad-7873a392714e/Communication+-+Filter+by+Sub-Category+Results.jpg Navigation - Conversation Thread Selecting the sub-category will automatically set the filter to display all communication with that same sub-category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/a9f50ca3-8dd3-4abe-af43-3f4dd53237ea/Communication+-+Category.jpg Navigation - Category Select the Category to view all the communication with the same category. This will display a conversation thread by category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/4c9621f6-38d7-456f-998b-ef248d5beb65/Communication+-+Add+Filters.jpg Navigation - Add Filters This is an advanced filter that includes a specific date, time, or date range. https://www.support.civilcommunicator.com/credits-daily-limit daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/808add69-9899-47f1-a700-85a6a8a88dac/Communication+-+Credits-Daily+Limit.jpg Credits - Daily Limit - Credits - Daily Limit Credits remaining for the month. Credits remaining for the day. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/cf55e39e-055a-4a93-ad89-be0e2702cc47/Credits+-+Daily.jpg Credits - Daily Limit - Stats If the daily limit has been met for the day by agreement, the parties can override the daily limit. If the credits have been consumed for the month, additional credits can be purchased. https://www.support.civilcommunicator.com/filter-by-category daily 0.75 2024-05-28 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1316cdd5-28e1-4c95-975f-93fd9c7a3cfc/Communication+-+Filter+by+Category.jpg Filter by Category - Filter by Category Select filter by category to see a list of the categories that have been used for communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/6519f45f-b282-4378-ac54-80bd99ebd4bd/Filter+by+Category+-+Sub-Category+Entries.jpg Filter by Category - Number of Entries Select on the number of entries for a particular category to see the conversation thread. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/1388d547-6157-4f9b-858e-7d4c45a8fcf5/Filter+by+Category+-+Categories.jpg Filter by Category - Filter by Category Select filter by category or sub-category. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/ec51ae09-cce4-441d-a80c-315db0b85c80/Filter+by+Category+-+Filter+by+Sub-Category.jpg Filter by Category - Filter by Sub-Category See a list of the categories and sub-categories that have been used for communication. https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/c30e0e48-2568-472c-9339-a633790d6143/Filter+by+Category+-+Filter+by+Sub-Category+Selection.jpg Filter by Category - Number of Entries Select the number of entries to see a specific conversation thread. https://www.support.civilcommunicator.com/journal daily 0.75 2024-05-27 https://images.squarespace-cdn.com/content/v1/60579d9c3909d31da1dd1b72/8a0fd9c5-0263-4013-acec-73370aa275b6/Communication+-+Journal.jpg Journal - Journal Add a journal entry to this specific communication. Journal entries can also be used as tags to find communication in the future.